Terms & Conditions


PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

This Agreement contains the terms and conditions that apply to your purchase from the Hope International Inc./Hope For Health entity named on the invoice (“Hope International Inc./Hope For Health”) that will be provided to you (“Customer”) on orders for products sold in the United States. By accepting delivery of the products described on that invoice, Customer agrees to be bound by and accepts these terms and conditions.

THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH HOPE INTERNATIONAL INC./HOPE FOR HEALTH, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (ii) UNLESS OTHER HOPE INTERNATIONAL INC./HOPE FOR HEALTH STANDARD TERMS APPLY TO THE TRANSACTION.

These terms and conditions are subject to change without prior written notice at any time, in Hope International Inc./Hope For Health’s sole discretion.



1. Other Documents These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both Customer and Hope International Inc./Hope For Health


2. Governing Law THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF ILLINOIS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.


3. Payment Terms; Orders; Quotes; Interest Terms of payment are within Hope International Inc./Hope For Health’s sole discretion, and unless otherwise agreed to by Hope International Inc./Hope For Health, payment must be received by Hope International Inc./Hope For Health prior to Hope International Inc./Hope For Health’s acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by Hope International Inc./Hope For Health Invoices are due and payable within the time period noted on the reverse side of this invoice, measured from the date of the invoice. Hope International Inc./Hope For Health may invoice parts of an order separately. Orders are not binding upon Hope International Inc./Hope For Health until accepted by Hope International Inc./Hope For Health Any quotations given by Hope International Inc./Hope For Health will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.


4. Shipping Charges; Taxes Separate charges for shipping and handling will be shown on Hope International Inc./Hope For Health’s invoice(s). Unless Customer provides Hope International Inc./Hope For Health with a valid and correct tax exemption certificate applicable to the product ship-to location prior to Hope International Inc./Hope For Health’s acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order, however designated. If applicable, a separate charge for taxes will be shown on Hope International Inc./Hope For Health’s invoice.


5. Title; Risk of Loss Title to products passes from Hope International Inc./Hope For Health to Customer on shipment from Hope International Inc./Hope For Health’s facility. Loss or damage that occurs during shipping by a carrier selected by Hope International Inc./Hope For Health is Hope International Inc./Hope For Health’s responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer’s responsibility. Title to software will remain with the applicable licensor(s).


6. Warranties; Disclaimers HOPE INTERNATIONAL INC./HOPE FOR HEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MECHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. In addition to these Terms and Conditions, customer agrees to be bound by the acceptance of contract terms contained elsewhere in this site.


7. Return Policies Hope International Inc./Hope For Health products that are purchased directly from Hope International Inc./Hope For Health by an end-user Customer may be returned by Customer in accordance with Hope International Inc./Hope For Health’s “GUARANTEE” in effect on the date of the invoice.


8. Products Hope International Inc./Hope For Health’s policy is one of on-going product update and revision. Hope International Inc./Hope For Health may revise and discontinue products at any time. Hope International Inc./Hope For Health reserves the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice.


9. Limitation of Liability HOPE INTERNATIONAL INC./HOPE FOR HEALTH DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS FOR ANY REASON. HOPE INTERNATIONAL INC./HOPE FOR HEALTH WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.


10. Arbitration Any claim, dispute or controversy (whether in contract, tort, or otherwise, whether pre-existing, present or future, and including statutory, common law, intentional tort and equitable claims) against Hope International Inc./Hope For Health, its agents, employees, successors, assigns or affiliates (collectively for purposes of this paragraph, “Hope International Inc./Hope For Health”) arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Hope International Inc./Hope For Health’s advertising, any related purchase, including the validity of this arbitration clause shall be resolved exclusively and finally by binding arbitration administered by the National Arbitration Forum (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com, or via telephone at 1-800-474-2371). The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute or controversy between Customer and Hope International Inc./Hope For Health. The arbitration shall be held in Galesburg, IL at the office of Hope International Inc./Hope For Health, by telephone, or online. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed at any office of the NAF or at P.O. Box 50191, Minneapolis, MN 55405.


11. Applicable Law; Not For Resale Customer agrees to comply with all applicable laws and regulations of the various states and of the United States. Customer agrees and represents that it is buying for its own internal use only, and not for resale. Hope International Inc./Hope For Health has separate terms and conditions governing resales.


12. Headings The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.


13. Acceptance By ordering any product from Hope International Inc./Hope For Health, whether by clicking through over the internet, telephone, facsimile or otherwise, the customer agrees to be bound by these Terms and Conditions of Sale, as well as the “Acceptance of Contract Terms” contained elsewhere in the Hope International Inc./Hope For Health site.